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Manager RemoteU
  • Curriculum README
  • Background and Context
    • What is Manager RemoteU?
    • Why Should I Take RemoteU?
      • Testimonies (Don't Take Our Word for It)
      • RemoteU Prepares You for the Future of Work
    • What Makes RemoteU Different?
    • Our Coaching Philosophy
  • On Prem vs. Remote
    • Exposing half-truths about remote work
    • Sync vs. Async
    • Managers, Makers, and Deep Work
    • How to Avoid Burnout and Protect Your Mental Health
    • Combat Loneliness with a Great Social Life
    • 3 Ways to Build Trust With Remote Employees
    • How Remote Workers Make Work Friends
  • IC Skills
    • Mastering IC skills
  • Monday Week 1
    • Day 1 README
    • Readings
      • WSPro, the double-edged sword
      • Content vs. Process Insights
      • The Most Common Reasons RemoteU Managers Fail: How to Avoid Them, and How to Succeed (Part 1 of 2)
      • The Most Common Reasons RemoteU Managers Fail: How to Avoid Them, and How to Succeed (Part 2 of 2)
      • How to fix products (how to execute content insights for fixing products)
      • Time Motion Study
      • Tips & Tricks from Graduates
    • Examples
      • Content Insight Examples
      • Process Insight Examples
  • Tuesday Week 1
    • Day 2 READ ME
    • Readings
      • Daily Check-In Chats
      • Creating Calendars
      • How to Be a Great Coach
      • How the WSPro Frameworks Fit Together
    • Examples
      • Daily Check-In Chats - Good Example 1
      • Daily Check in Chats - Good Example 2
      • Daily Check-in Chat - Good Example 3
      • Daily Check-in Chat - Bad Example
      • Create Calendar - Good Example 1
      • Create Calendar - Good Example 2
      • Create Calendar - Bad Example
      • How to translate calendar into the Crossover Activities App
  • Wednesday Week 1
    • Day 3 READ ME
    • Readings
      • How to Enforce The Quality Bar
      • How to Deep-Dive
      • How to improve quality when FTAR is 100%
    • Examples
      • Enforce The Quality Bar Example 1
      • Enforce the Quality Bar Example 2
      • Enforce the Quality Bar Example 3
      • Bad EQB Example 1
      • Deep Dive Example 1
      • Deep Dive Example 2
      • Deep Dive Example 3
  • Thursday Week 1
    • Day 4 READ ME
    • Readings
      • Rank and Review
      • Insight Anti-Patterns
      • Good Coaching vs. Coaching Anti-Patterns
      • Quantifying Impact
    • Examples
      • Rank & Review - Good Example 1
      • Rank & Review - Good Example 2
      • Rank & Review - Good Example 3
      • Rank & Review - Bad Example 1
  • Friday Week 1
    • Day 5 README
  • Monday Week 2
    • Day 8 READ ME
    • Readings
      • Zero-Based Target
      • TMS vs ZBT
    • Examples
      • TMS vs ZBT Examples
      • ZBT - Good Example 1
      • ZBT - Good Example 2
      • ZBT - Good Example 3
      • ZBT - Good Example 4
      • ZBT - Good Example 5
      • ZBT - Bad Example
  • Tuesday Week 2
    • Day 9 README
    • Readings
      • Gemba Walks
    • Examples
      • Gemba Walk Example 1
      • Gemba Walk Example 2
      • Gemba Walk Example 3
  • Monday Week 3
    • Day 15 README
    • Readings
      • Shrink to Grow
      • Building the 2-Slide Deck
    • Examples
      • Shrink to Grow Example 1
      • Shrink to Grow Example 2
      • Shrink to Grow - Bad Example
  • Tuesday Week 4
    • DAY 23 README
  • Wednesday Week 4
    • DAY 24 README
    • Readings
      • The 2-slide Deck and Summary Anti-patterns
      • Quality bar for The 2-Slide Deck
      • MRU Oral Exam
      • Success After Graduation
    • Examples
      • 2-Slide Deck - Good Examples
      • 2-Slide Deck - Bad Examples
      • Oral Exam - Examples
  • Work In Progress (Please ignore)
    • Culture and Diversity
    • Feedback and Coaching
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  1. IC Skills

Mastering IC skills

Managers should master the basic IC skills so that they can coach their ICs properly. We have listed below content from IC RemoteU. You should quickly read, understand (and also use) these IC skills. This will equip you with the tools for coaching ICs on the basics of Remote Work and WS Pro.

Readings

  • 📖 Basics of Remote Work Each IC needs to pass the QB on internet strength, physical background & personal appearance, background noise, microphone quality, workspace and computer.

    • 📖 Internet Strength

    • 📖 Physical Background

    • 📖 Personal Appearance

    • 📖 Background Noise

    • 📖 Microphone Quality

    • 📖 Workspace: Desk, Chair, Computer

    • 📖 Computer

  • 📖 WS Pro Tools IC should be able to use Summary, Activity, Logbook, Metric and Report apps.

  • 📖 Welcome Negative Feedback ICs shouldn't go defensive and instead consider each negative feedback as a learning opportunity.

  • 📖 Weekly Routine ICs should have a routine that allows them perform well consistently.

  • 📖 Securing Quality at Crossover ICs should be aware of the Quality Bar concept used in the factory

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Last updated 5 years ago

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