Managers should master the basic IC skills so that they can coach their ICs properly. We have listed below content from IC RemoteU. You should quickly read, understand (and also use) these IC skills. This will equip you with the tools for coaching ICs on the basics of Remote Work and WS Pro.
📖 Basics of Remote Work Each IC needs to pass the QB on internet strength, physical background & personal appearance, background noise, microphone quality, workspace and computer.
📖 WS Pro Tools IC should be able to use Summary, Activity, Logbook, Metric and Report apps.
📖 Welcome Negative Feedback ICs shouldn't go defensive and instead consider each negative feedback as a learning opportunity.
📖 Weekly Routine ICs should have a routine that allows them perform well consistently.
📖 Securing Quality at Crossover ICs should be aware of the Quality Bar concept used in the factory