Bad EQB Example 1

Bad EQB Example:

1) Manager was confused about IQB. He was trying to raise the quality bar for the issues that were already detected by the quality bar.

2) Manager didn't have concrete actions. Manager didn't provide unit specific coaching to ICs that would help them avoid the issues today. Long term & permanent actions might be good but you should still coach the ICs for avoiding the failures till those long term solution are ready. https://docs.google.com/spreadsheets/d/1jBM9q3lnB1sjWrM_lVyvfiFZGCWps8duZZRG0PS1wNk/edit#gid=1460934182&range=A1

PreviousEnforce the Quality Bar Example 3NextDeep Dive Example 1

Last updated