📖 ZBT vs. TMS
In the past, as mentioned in the video (7th minute), we wanted managers to do ZBT before, to allow people think independently from TMS. However, later we realized managers (especially the new hires who never worked in the factory before) deliver poor/unrealistic ZBT because they don't even know what the team does. As a result, we concluded that TMS needs to be done first so that manager can understand what the team does.
If you want to do search within the video, see this link where the videos above merged in single recording with transcription: 📺 Zero-Based Target - Part I, II and III