This is a bad ZBT example because:
Manager did ZBT on different units
Manager didn't provide a mapping between TMS and ZBT.
Manager's insights are not actionable.
Due to #1 & #2, it is not clear how to get TMS closer to ZBT. #3 makes ZBT useless for the managers since there is nothing he can execute within his MRU period. https://docs.google.com/spreadsheets/d/1kyh_RNuAWaHP7BGM5Xb04pt9Dkq5rbzmE4KT6rJIfuE/edit#gid=1460934182&range=A1