ZBT - Bad Example
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This is a bad ZBT example because:
Manager did ZBT on different units
Manager didn't provide a mapping between TMS and ZBT.
Manager's insights are not actionable.
Due to #1 & #2, it is not clear how to get TMS closer to ZBT. #3 makes ZBT useless for the managers since there is nothing he can execute within his MRU period.