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Manager RemoteU
  • Curriculum README
  • Background and Context
    • What is Manager RemoteU?
    • Why Should I Take RemoteU?
      • Testimonies (Don't Take Our Word for It)
      • RemoteU Prepares You for the Future of Work
    • What Makes RemoteU Different?
    • Our Coaching Philosophy
  • On Prem vs. Remote
    • Exposing half-truths about remote work
    • Sync vs. Async
    • Managers, Makers, and Deep Work
    • How to Avoid Burnout and Protect Your Mental Health
    • Combat Loneliness with a Great Social Life
    • 3 Ways to Build Trust With Remote Employees
    • How Remote Workers Make Work Friends
  • IC Skills
    • Mastering IC skills
  • Monday Week 1
    • Day 1 README
    • Readings
      • WSPro, the double-edged sword
      • Content vs. Process Insights
      • The Most Common Reasons RemoteU Managers Fail: How to Avoid Them, and How to Succeed (Part 1 of 2)
      • The Most Common Reasons RemoteU Managers Fail: How to Avoid Them, and How to Succeed (Part 2 of 2)
      • How to fix products (how to execute content insights for fixing products)
      • Time Motion Study
      • Tips & Tricks from Graduates
    • Examples
      • Content Insight Examples
      • Process Insight Examples
  • Tuesday Week 1
    • Day 2 READ ME
    • Readings
      • Daily Check-In Chats
      • Creating Calendars
      • How to Be a Great Coach
      • How the WSPro Frameworks Fit Together
    • Examples
      • Daily Check-In Chats - Good Example 1
      • Daily Check in Chats - Good Example 2
      • Daily Check-in Chat - Good Example 3
      • Daily Check-in Chat - Bad Example
      • Create Calendar - Good Example 1
      • Create Calendar - Good Example 2
      • Create Calendar - Bad Example
      • How to translate calendar into the Crossover Activities App
  • Wednesday Week 1
    • Day 3 READ ME
    • Readings
      • How to Enforce The Quality Bar
      • How to Deep-Dive
      • How to improve quality when FTAR is 100%
    • Examples
      • Enforce The Quality Bar Example 1
      • Enforce the Quality Bar Example 2
      • Enforce the Quality Bar Example 3
      • Bad EQB Example 1
      • Deep Dive Example 1
      • Deep Dive Example 2
      • Deep Dive Example 3
  • Thursday Week 1
    • Day 4 READ ME
    • Readings
      • Rank and Review
      • Insight Anti-Patterns
      • Good Coaching vs. Coaching Anti-Patterns
      • Quantifying Impact
    • Examples
      • Rank & Review - Good Example 1
      • Rank & Review - Good Example 2
      • Rank & Review - Good Example 3
      • Rank & Review - Bad Example 1
  • Friday Week 1
    • Day 5 README
  • Monday Week 2
    • Day 8 READ ME
    • Readings
      • Zero-Based Target
      • TMS vs ZBT
    • Examples
      • TMS vs ZBT Examples
      • ZBT - Good Example 1
      • ZBT - Good Example 2
      • ZBT - Good Example 3
      • ZBT - Good Example 4
      • ZBT - Good Example 5
      • ZBT - Bad Example
  • Tuesday Week 2
    • Day 9 README
    • Readings
      • Gemba Walks
    • Examples
      • Gemba Walk Example 1
      • Gemba Walk Example 2
      • Gemba Walk Example 3
  • Monday Week 3
    • Day 15 README
    • Readings
      • Shrink to Grow
      • Building the 2-Slide Deck
    • Examples
      • Shrink to Grow Example 1
      • Shrink to Grow Example 2
      • Shrink to Grow - Bad Example
  • Tuesday Week 4
    • DAY 23 README
  • Wednesday Week 4
    • DAY 24 README
    • Readings
      • The 2-slide Deck and Summary Anti-patterns
      • Quality bar for The 2-Slide Deck
      • MRU Oral Exam
      • Success After Graduation
    • Examples
      • 2-Slide Deck - Good Examples
      • 2-Slide Deck - Bad Examples
      • Oral Exam - Examples
  • Work In Progress (Please ignore)
    • Culture and Diversity
    • Feedback and Coaching
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On this page
  • 1. Our coaching approach is unique because we focus on making students aware of where they are falling short.
  • 2. Our coaching approach is unique because we show you how to do it
  • Further Reading

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  1. Background and Context

Our Coaching Philosophy

RemoteU has a unique coaching approach and we'd like to explain it to you.

Before we begin though, I'd like to point out that this coaching framework has two purposes. First, it will provide context for the type of coaching you are about to receive a lot of. And second, it paints the picture of the type of coach we hope you become.

  1. We will challenge you

  2. We will show you how to do it

  3. Everyone needs coaching

1. Our coaching approach is unique because we focus on making students aware of where they are falling short.

"A coach can be measured on two fundamental dimensions: challenge and support. In my sample of roughly 200 coaches, the vast majority are an 8 or 9 on support, and a 3 or 4 on challenge. I suspect the same dominant phenotype is found among therapists and shrinks. What distinguishes Waitzkin and the handful of the other extraordinary coaches I’ve encountered is they are a “10” on support AND a “10” on challenge. When you interact with a coach in this category, it’s like a really good emotional and mental work-out — they’re pushing you hard, in a loving way." (Graham Duncan)

We are your outside eyes and ears

"Élite performers, researchers say, must engage in “deliberate practice”—sustained, mindful efforts to develop the full range of abilities that success requires. You have to work at what you’re not good at. In theory, people can do this themselves. But most people do not know where to start or how to proceed. Expertise, as the formula goes, requires going from unconscious incompetence to conscious incompetence to conscious competence and finally to unconscious competence. The coach provides the outside eyes and ears, and makes you aware of where you’re falling short. This is tricky. Human beings resist exposure and critique; our brains are well defended. So coaches use a variety of approaches—showing what other, respected colleagues do, for instance, or reviewing videos of the subject’s performance. The most common, however, is just conversation." (Atul Guwande)

2. Our coaching approach is unique because we show you how to do it

Most "coaches" or managers who say their coach really just put pressure on their team. We expect managers to be domain experts

"It’s teaching with a trendier name. Coaching aimed at improving the performance of people who are already professionals is less usual. It’s also riskier: bad coaching can make people worse." (Atul Guwande)

"There was a moment in sports when employing a coach was unimaginable—and then came a time when not doing so was unimaginable. We care about results in sports, and if we care half as much about results in schools and in hospitals we may reach the same conclusion." (Atul Guwande)

Further Reading

These are excellent articles on coaching

PreviousWhat Makes RemoteU Different?NextExposing half-truths about remote work

Last updated 5 years ago

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