Using your Worksmart Pro Tracker
What is the WSPro Tracker?
The WSPro tracker is what everyone in the company uses to track their activities and improve their ways of working. It also creates screenshots and camshots that allow you to study your behaviour during a workday. It can highlight areas for you to improve, but also, just as importantly it can highlight how you are better than the rest of your team. Y
our manager can study these work patterns and distribute best practices among the team. It's the foundation for our continuous growth as it provides objective measures about our focus, intensity and calendar alignment.
It's also the tool used to bill crossover for your work. No more timesheet filling! No more arguing with a client on how much time you actually worked on his project. It's all there in the app and billing and we get our payments happens automatically.
When to turn on the tracker?
Whenever you are working. You don't get paid for the time that's not in the app, but also, you miss the opportunity for self improvement every time you work without the app running.
Should I turn off the tracker if I want to finish an important piece of work and I'm over 40 hours?
No. We've all been there. When you just simply MUST finish a piece of code or a call the last client, because you're in the flow and love the work you do (or working on a super-annoying bug that you don't want to see on Monday for sure!). We don't get paid for time over 40 hours, but we keep our trackers running, because it gives both us and our managers insights.
Idle cards
Idle cards appear when you don't have enough activity on a single timecard to bill the customer for it. As of now this rule is to have at least 6 minutes where the app was running on every 10-minute block. The rule I follow is to start my work always at any 10. minutes (HH:10, HH:20 etc). You can also get an idle time card when you have no or very little mouse/keyboard activity in a 10-minute block. This can happen for two reasons:
You're watching a training video/having a meeting: This is absolutely fine. You don't have to keep randomly clicking just for the tool to register activity. Concentrate on the training or meeting! However, you will not get paid for this time card unless you mark it as "not idle" in the crossover app. <TODO: Insert short video on how to mark time cards as "not idle">
You forgot to turn off your tracker when you went for lunch or you turn off your tracker at HH:01, which registers a single-minute idle timecard. In this case you should clean up your log, by removing idle these timecards. <TODO: Insert short video on how to remove timecards>
Why can't I mark my idle cards as "not idle"?
If you select a timecard that has less than 6 minutes of app-running time, that can't be selected as "not idle". For example when you start your work at 9:07, your first timecard will be a 3-minute idle card that you can't mark as "not idle".
If you mark multiple cards as "not idle" at the same time then you might get an error message. This happens if you have one that can't be marked as "not idle" as part of your selection.
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